DigiEx

digital, agencies, life, and other stuff

Posts Tagged ‘Internet’

The spotlight grabbing squirrel – yet another “Meme” for our times?

Posted by Lee on August 19, 2009

– or marmot, or was that a gopher?

OK, it’s so ‘last week’ now, but we are all the way down in New Zealand, and I only just noticed it. The following picture first appeared on the National Geographic’s site in the Photo section, and soon after it captured the imagination of the world, taking the blogosphere and global media by storm. <-I can’t believe I just wrote that.

squirrel-portrait-banff-swAccording to Melissa Brandt, this is what happened, “My husband and I were exploring Lake Minnewanka in Banff National Park-Canada when we stopped for a timed picture of the two of us. We had our camera set up on some rocks and were getting ready to take the picture when this curious little ground squirrel appeared, became intriqued with the sound of the focusing camera and popped right into our shot! A once in a lifetime moment! We were laughing about this little guy for days!!”

There are numerous arguments and debates popping up as to whether the original pic had been photoshopped or not, and even some very serious discussion on the taxomy of said ‘rodentis’h creature – is it a squirrel or gopher? Boing Boing has some hilarious and heated comments posted under their item on the little rascal.

However, it doesn’t end there. The photo-crashing squirrel is now popping up everywhere…….

squirrel_leaning_tower

For even more of this furry frivolity (and if you really don’t have anything better to to do), check out Buzzfeed where you can see more of the little bugger than you could ever want in a whole lifetime.

So, it looks like the squirrel is this month’s ‘Susan Boyle‘ and wins the global internet sensation, ‘Meme of the Moment’ Award.

I wouldn’t be surprised if it turns up on it’s own syndicated TV show called “Squirrel’s got Talent” singing a duet with Ms Susan Boyle!

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Posted in Blogs, Entertainment, Social media, Society | Tagged: , , , , , , | Leave a Comment »

Trent Reznor 1, Mojo Magazine 0

Posted by Lee on August 17, 2009

Love him or loathe him, Trent Reznor is a genius. Nine Inch Nails has been around for years now, and although too dark and ‘industrial’ for some, his work has always been original and exciting. However, his vision extends well beyond pure music and includes the wider digital realm.
NIN’s Year Zero 2007 concept acted as a beacon of hope for a music industry desperately attempting to keep alive a terminally ill business model.
yearzero_coverYear Zero was a total multi-media experiential project, incorporating an ARG, live events, merchandise and social media – however, the actual CD was a key artifact, a central piece of the expanding phenomenon that was Year Zero.
It was also acknowledged as one of the great marketing campaigns, picking up a Cyber Grand Prix at the 2008 Cannes Advertising Festival – I had the privilege of judging the campaign at that event.
Since then NIN have experimented with different distribution models, allowing fans to download the album The Slip from the NIN Nails website (free of charge), and an EP to coincide with their current tour.

julymojoTrent Reznor’s status as a digital pioneer is already well known and well documented, so why am I writing this post?
Well, I’m a big fan and long-time reader of Mojo, the Music Magazine, as it has well written news, interviews, and reviews – and in the July 09 issue there was brilliant interview with Trent Reznor. The article provided some real insights to an older and wiser Mr Reznor. I was so impressed by the piece that I wanted to ‘tweet’ about it and provide a link to the interview on the Mojo website……..
There was just one small problem – there was no sign of the interview on the Mojo site – there are other interviews on the site, but ironically, of all the musicians Mojo interview, they didn’t choose to upload their interview with one of the music industry’s internet gurus!

To add insult to injury, I emailed Mojo and asked whether they intended uploading the piece to their site so I could link to it. This was their reply:

Out of Office AutoReply: Trent Reznor interview – are you going to put it online?

Hello,
Thank you for your email.
Please note that you have come through to MOJO editorial. The team will only deal with queries specific to the editorial content of the magazine, including competition entries, letters and complaints.
However, if you have an enquiry relating to subscriptions you can call 01858 438 806 and they will do their best to answer your question. Advertising queries should be made to the ads team by calling 020 7295 5000.
Thanks for your support,
MOJO

An auto-response – Gosh, I feel special, thanks Mojo, very ‘social media’ of you!

Posted in Awards, Brand Experience, Entertainment, Experiential Marketing, Internet, Marketing, Sales promotion, Society | Tagged: , , , , , , , , , , | Leave a Comment »

Social Media For Dummies, or think before you act!

Posted by Lee on August 10, 2009

facebook follyI’ve just been emailed this Facebook item, and by now it’s probably bouncing around all corners of our networked world.

Is it genuine? Who knows, but either way it’s another timely reminder to those people who seem to use their social media accounts as a broadcast ‘Dear Diary’.

Firstly, employment agencies and potential employers now routinely search online to find out more about a prospective employee – they can gain some great insights from various social media streams into the person behind his or her glowing CV.

Next, once you’ve acquired ‘friends’, at least make sure you’re aware of the potential consequences of your actions if you say something negative about them in your ‘stream of consciousness’, especially if those ‘friends’ you’ve accepted into your social networking life also happen to be your your boss or superiors.

Thirdly – even if those you insult are not signed up as your friends and you think you’re telling others behind their back, remember that things can have a funny way of getting back to those you don’t want to know – especially with so many readily available ‘cut & paste’ tools around.

Finally, use some common sense, and if you aren’t willing to say something to someone’s face – don’t say it online, well at least not if your name and account clearly identifies you. That applies equally to divulging that you’re a stoner, regularly drink and drive, covet somebody else’s partner, or have questionable exotic sexual preferences etc.

We may live in a world where we like to think our privacy is protected, but all of that stands for nothing if you choose to advertise all your innermost needs, wants, desires and other secrets to the wwworld!

For what it’s worth, in this example, I thought her boss was very clear in his reply, and showed remarkable restraint 🙂

Posted in Blogs, Cogitating, Consumer Trends, Education, Entertainment, Internet, Social media, Society | Tagged: , , , , , | 4 Comments »

What the f**k is social media – one year on

Posted by Lee on August 5, 2009

In September last year I put a link to a terrific presentation called “What the f**k is social media” and I made the point that while a great ‘primer’ for social media, with the speed things are changing, it would soon be out of date.

Well, the authors of that presentation, Espresso, obviously agreed, and have released “What the f**k is social media: one year later”. Excellent, and just take a look at some of the updated statistics!

Posted in Consumer Trends, Internet, Marketing, Social media, Society, Technology | Tagged: , , , , , , , , , | Leave a Comment »

Facebook – how are they using your pics?

Posted by Lee on July 26, 2009

facebooklogoI’m not naive and totally understand that Facebook and other social networking sites need to be able to find ways to monetise the millions of eyeballs, engagement (and server space) they’ve accumulated, but I think they’re in danger of betraying the trust millions of users have placed in them.

Apparently, Facebook has agreed to let third party advertisers use your posted pictures alongside their ads, without your express permission.

Facebook could easily make the effort to properly inform each and every one of their registered users about any changes they intend making to the terms of service. Yes, I accept that you can opt out of this change if you actually know about it, and once you do, it is easy to do – however, many users will be oblivious to this change – not good enough Facebook!

So, unless you’re happy with Facebook using your own personal pics in this way (not just on your behalf, but also your family and friends in your pics), you may want to exercise your rights to ‘opt out’ and preserve your privacy. Here’s how:

Log in to your Facebook account.

Click on “Settings” up at the top where you see the “Logout” link.

Select “Privacy”.

Then select “News Feed and Wall”.

Next, select the tab that reads “Facebook Ads”.

In the drop down box, select “No One”.

Save your changes.

There, all done!

Do it now, and you may want to let your friends know as well.

Posted in Cogitating, Education, Internet, Social media, Society, Technology | Tagged: , , , , | Leave a Comment »

Futurism in action: A look at 1999, from back in 1967 – pt2

Posted by Lee on July 12, 2009

Following on from my last post, here’s a look at what the 1999 kitchen of the future was going to look like from a 1967 perspective. Again, I have no idea where this clip came from but if anyone can tell me, I’d be grateful – IBM, Honeywell, some science show or something completely different?

Posted in Consumer Trends, Economy, Education, Entertainment, Internet, Society, Technology | Tagged: , , , , , , , | Leave a Comment »

Futurism in action: A look at 1999, from back in 1967 – pt1

Posted by Lee on July 11, 2009

I have no idea where this clip originally came from but it’s an interesting look at what we thought 1999 was going to look like. This clip shows how we were all going to be doing ‘fingertip shopping’ from the home.

While some of the thinking was spot on – e-commerce and shopping sites; what’s really funny looking at this clip from 1967 is the chauvinistic view of the world and women’s role in it, and how the guy pays and reviews his bills for payment!

Anyway, enjoy and if anyone can tell me where this clip came from, I’d be grateful – IBM, Honeywell, some science show or something completely different?

Posted in Consumer Trends, Economy, Education, Entertainment, Internet, Society, Technology | Tagged: , , , , , , , , , | Leave a Comment »

Twitter in business – walking the line between following and stalking.

Posted by Lee on July 9, 2009

GaryTaxaliFun-thumb-300x362-5338

Let’s face it; anyone worth their salt in the marketing communications industry (agency side) will monitor the social media activity generated by, or around their clients or business prospects.
There’s nothing wrong with that. We do it all the time for our clients as it can help to provide a ‘finger on the pulse’ view of what people are saying about them, and an opportunity to sort out any customer service issues, real or perceived.
However, this afternoon I witnessed a something quite strange, and it made me a little uncomfortable.

An agency was trying to get attention of  @prospect via twitter.
Various members of said agency had got onto twitter and sent a series of tweets to a potential new business prospect in the telco category.
The tweets amounted to a tweet-by-tweet sales pitch handed on from one @agencyperson to the next, all sent to the @prospect in a continuous burst.

So why did the agency use this approach? Good question.
I guess they thought it was original.
I guess they thought that it would demonstrate that they knew how to use twitter, and it would impress @prospect.
Maybe it was just cheaper than picking up the phone?
It wasn’t exactly confidential as anyone monitoring @prospect’s twitter account could watch the approach unfold.
It also meant that @prospect could look at the agency tweeps profiles and see how ‘twitteractive’ @agency really are.
Would an approach such as this really impress @prospect?
I don’t know – it may be flattering I guess, however it could just as easily be viewed as a bit creepy and borderline.

A smart tactic?  Maybe. Clever? Personally, I don’t think so.
I acknowledge that these tweets weren’t direct messages, and some might feel that it just constitutes another form of public advertising.  However as most businesses set their their company name  as a search feed to monitor and respond to customer issues, it was inevitable that the @agency tweets were going to clog up @prospect’s feed.  If this approach had been used to target a specific consumer, what are the potential privacy implications?
How would a potential business client feel about receiving a ‘concentrated blast’ of emails or phone calls from various members of a hopeful sales company? Probably pissed off and a bit violated – and we know that no reputable business would sanction their employees using such behaviour.
I guess what makes me uncomfortable in this digital era, is that it’s such a fine line between targeted marketing communications tactics, and ‘stalking / spamming’ a prospect.
When are we crossing that line?

Note: the picure in this blog entry is entitled ‘Fun’ by the brilliant illustrator / artist, Gary Taxali.

Posted in Advertising, Agency life, Cogitating, Internet, Marketing, Sales promotion, Social media, Technology | Tagged: , , , , , | Leave a Comment »

The power of tribes Vs the mass market

Posted by Lee on June 25, 2009

A few months old now, but Seth Godin‘s terrific video presentation from Ted Talks explains how the power of tribes and the Internet change everything we know about advertising, media and “one to many” communications.

The Genie is out of the bottle and it’s too late to try and put it back again.

Embrace change, form or join a movement, or die!

Vodpod videos no longer available.

Posted in Advertising, Brand Experience, Consumer Trends, Economy, Education, Internet, Marketing, Social media, Society, Technology, Web tools | Tagged: , , , , , , , , , | Leave a Comment »

Customer Service – Go Doosh!

Posted by Lee on June 5, 2009

It’s getting colder now, so the other morning, while waiting at the airport for yet another delayed flight I went online to look for a warm, mid-weight jacket / coat.

About 3 years ago I’d brought a couple of long sleeve Tees from a cool NZ clothing brand called Doosh (Yes I know, their name is a bit suspect, but their clothes are cool), and I remembered that their jackets were pretty good as well. So I checked out their website and saw a jacket I liked the look of, ViewImage.aspxthe Arctic Coat (no, this not me modeling it!).

Although Doosh has an e-commerce store, and  I am happy to risk buying tee shirts etc online, I’m not going to buy a coat that way as I want to be able to try it on and check out the quality.

Unfortunately, their site didn’t say which retailers stocked their lines and so I clicked through to  ‘Contact Us’  and at 8.43 am, sent an email to Jacob Dodds (Doosh’s Account Manager), to ask whether was anywhere in Wellington that  I could check out the Arctic Coat.

At 9.08 am, just 25 minutes later, I got a friendly email reply from Dana Foster, their Warehouse Manager, giving me the details of Doosh’s Wellington stockist – Marvel Menswear – excellent! I went round  to Marvel Menswear later that day, tried on the Arctic coat, and brought it on the spot.

It may be a sad reflection of our times, but nowadays an incredibly prompt and friendly reply to a web site inquiry stands out as amazing customer service to me.  Simply by responding to me as they did, I was already predisposed to buying their product, and the only thing that could have ruined it was if there had been a product quality issue (there wasn’t), or poor service in-store (the service in the store was excellent).

Nice one Doosh, and not forgetting Marvel Menswear!

Posted in Brand Experience, Cogitating, Consumer Trends, Internet, Marketing | Tagged: , , , , , | Leave a Comment »